Last updated: December 24, 2024
1. Introduction
Welcome to HeroMarketer (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.heromarketer.io.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Express interest in our services
- Create an account
- Subscribe to our newsletter
- Contact us through our website
This information may include:
- Name and email address
- Company name and role
- Phone number
- Billing information
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Communicating with you about our services
- Processing your transactions
- Sending marketing and promotional materials (with your consent)
- Analyzing website usage and trends
- Maintaining website security
- Complying with legal obligations
4. Google Ads Integration
As a Google Ads management platform, we:
- Access your Google Ads account data through OAuth2 authentication
- Store necessary Google Ads API credentials
- Process campaign data for optimization purposes
- Maintain data in accordance with Google’s API Services User Data Policy
5. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our website and services
- Law enforcement or other authorities when required by law
- Third parties in connection with a business transaction (e.g., merger or acquisition)
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage through Supabase
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
8. Cookies Policy
We use cookies and similar tracking technologies to:
- Maintain your preferences
- Analyze website usage
- Improve user experience
- Enable certain website functions
You can control cookie settings through your browser preferences.
9. Children’s Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
10. International Data Transfers
We may transfer your information to countries outside your residence location. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: TVH Vista Heights, Coimbatore, Tamilnadu, India – 641005
13. Legal Basis for Processing (For EEA Users)
For users in the European Economic Area (EEA), we process personal data based on:
- Your consent
- Contract performance
- Legal obligations
- Legitimate business interests
14. California Privacy Rights
California residents have additional rights under the CCPA, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination for exercising these rights
15. Retention Period
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After this period, we securely delete or anonymize your information.