I’ll help create a support page content that aligns with HeroMarketer’s AI-powered Google Ads management platform for SaaS startups. Here’s the content:

Help & Support

Frequently Asked Questions

Getting Started

Q: What is HeroMarketer?
A: HeroMarketer is an AI-powered Google Ads management platform specifically designed for SaaS startups. We automate campaign management and optimization while maintaining profitable customer acquisition costs.

Q: What budget size does HeroMarketer work with?
A: HeroMarketer is optimized for ad budgets starting from $500 up to $10,000 per month. We specialize in helping early-stage SaaS companies make the most of smaller budgets.

Q: How do I get started?
A: Getting started is simple:

1. Create your account and connect your Google Ads account
2. Set your monthly budget and campaign goals
3. Input your product information and target keywords
4. Review and approve the AI-generated campaign strategy
5. Launch your campaign and monitor performance

Account & Billing

Q: How much does HeroMarketer cost?
A: Our pricing is transparent and significantly more affordable than traditional marketing agencies. Contact our sales team for detailed pricing information.

Q: Can I cancel anytime?
A: Yes, you can cancel your subscription at any time without any long-term commitments or hidden fees.

Technical Support

Q: How do I connect my Google Ads account?
A: Simply click on “Connect Google Ads” in your dashboard and follow our step-by-step OAuth authorization process. We’ll guide you through granting the necessary permissions.

Q: What if I need help with my campaign?
A: While our AI handles most optimizations automatically, our support team is always available to help with technical issues or campaign strategy questions.

Contact Support

Email Support

For general inquiries and support: [email protected]
Response time: Within 24 hours

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Weekend support available for emergency issues

Resources

Documentation

• Getting Started Guide
• Campaign Creation Tutorial
• Performance Optimization Tips
• API Documentation
• Best Practices

Video Tutorials

• Platform Overview
• Campaign Setup Guide
• Understanding Analytics
• Advanced Features

Still Need Help?

Our team is committed to your success. If you can’t find the answer you’re looking for send us a detailed message about your issue.

Send a Message – [email protected]